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职场商务英语:公司老板和员工

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职场商务英语:公司老板和员工,谁是老板?许多工人说他们有不止一个,这在办公室里引起了沮丧和困惑。
 
超过三分之二的世界各地的员工说他们有不止一个老板商量来完成他们的工作,根据Gartner的调查,和几乎同样多的浪费大量的时间在等待来自高层领导的指导。缺乏明确的目标已经导致一些员工试图管理他们的经理。
 
阿里兹州斯科茨代尔市JDA Software现任首席执行官里希说,几年前,在之前的一份工作中,吉利什·里希的老板被每一个小危机或胜利分散了注意力,导致他的下属“鞭打”。
 
他说:“如果有关于竞争对手的消息,它将占用你一半的时间。”“如果有顾客获胜,庆祝会持续得太久。缺少结构和优先权。
 
Rishi先生说,他竭尽全力使他的球队远离混乱。他还开发了自己的管理系统围绕效率。在供应链软件制造商JDA,他要求会议高度集中,只有8到30分钟的时间,并要求参与者提前48小时提交材料。
 
虽然这并不总是可能的,Rishi先生说,他发现大约70%的会议都是“人们做好准备,总结他们的想法,给我们足够的信息。”
 
根据Gartner的统计,老板们现在平均管理着9份直接报告,比2008年的5份要多。Gartner将领导者分散得如此之少,以至于他们无法对员工的所作所为有深入的了解。在去年的Gartner调查中,只有大约35%的员工表示他们的经理理解他们的日常工作。
 
Gartner的人力资源实践负责人Brian Kropp说:“当管理者不了解员工的工作流程是什么时,他们不太可能提供良好的反馈和指导。”

Who’s the boss? Many workers say they have more than one, and that’s causing frustration and confusion in the office.
More than two-thirds of employees around the world say they have to consult with more than one boss to get their jobs done, according to a Gartner survey, and nearly as many waste significant amounts of time waiting for guidance from senior leaders. The lack of clear goals has caused some employees to try to manage their managers.
A few years ago at a prior job, Girish Rishi had a boss who got distracted by every minor crisis or triumph, leading to “whiplash” for his subordinates, says Mr. Rishi, now chief executive of JDA Software, of Scottsdale, Ariz.
“If there was news about a competitor, it would take up half your day,” he says. “If there was a customer win, the celebration would go on too long. Focusing on structure and priorities was missing.”
Mr. Rishi says he tried his best to insulate his team from the chaos. He also developed his own management system based around efficiency. At JDA, a maker of supply-chain software, he requires meetings to be intensely focused and only eight or 30 minutes long, and he asks participants to submit materials 48 hours in advance.
While that isn’t always possible, Mr. Rishi says, he finds that for roughly 70% of all meetings, “people come prepared, they’ve summarized their thoughts and they’ve given us adequate information.”
Bosses now manage, on average, nine direct reports, up from five in 2008, according to Gartner, which can spread leaders so thin that they don’t have a close grasp of what their employees are doing. Only about 35% of employees surveyed in the Gartner poll last year say their manager understands their day-to-day work.
“Managers are less likely to provide good feedback and coaching when they don’t understand what that employee’s workflow is,” says Brian Kropp, human-resources-practice leader at Gartner.
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